Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

At Emaan Collections, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy to make the return process as easy as possible.

Returns Eligibility: To be eligible for a refund, please ensure that the following conditions are met:

1. The item must be unused, in its original condition, and in the original packaging.
   
2. The return request must be initiated within 7 days of receiving the order.

Return Process: If you wish to return an item, please follow these steps:

1. Contact our customer support team at Emaantradersofficial@gmail.com within the specified return period to initiate the return process and receive a Return Authorisation.
2. Pack the item securely, ensuring that it is properly protected for shipment.
3. Ship the item back to us using a reputable shipping service of your choice. Please note that you are responsible for the return shipping costs.

Refund Processing: Once we receive and inspect the returned item, we will process your refund within [insert time frame, e.g., 5 business days]. The refund will be issued in the original form of payment used during the purchase. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or credit card provider.

Contact Us: If you have any questions or concerns regarding our refund policy or need assistance with a return, please don't hesitate to reach out to our customer support team. We are here to help!

Note: This refund policy is subject to change without prior notice. Please refer to the most recent version available on our website for any updates or revisions.

Thank you for shopping at Emaan Collection. We value your trust and appreciate your business.